Who we are
Eccellenza Italia Ltd, United Kingdom. Contact: orders@eccellenzaitalia.co.uk.
What we collect
- Account details (name, email, business name, billing & delivery address, phone).
- Order & payment data (handled via our payment provider — we don’t store full card details).
- Site usage data (cookies, anonymised analytics).
How we use it
To process orders, deliver goods, send order updates, provide customer support, comply with our legal obligations, and (with consent) send you trade newsletters.
Sharing
We share data only with providers we need to run the business: APC Overnight (delivery), payment processors, email/hosting providers. We never sell your data.
Your rights
Under UK GDPR you can request access, correction, deletion or portability of your data. Email us to exercise any of these rights.
Retention
Order records are kept for 7 years to meet UK tax law. Marketing data is removed when you unsubscribe.
Questions? Email orders@eccellenzaitalia.co.uk or call 020 7946 0123.